Address (PIN) verification overview
To help keep your account secure, Google requires you to verify your address before it will send you any payments. To do so, Google post a Personal Identification Number (PIN) to your payment address. You’ll then need to enter this PIN within your account.

When will my PIN arrive?
Google ‘ll print and send your PIN by standard post several days after your account balance has reached the verification threshold. PINs typically arrive within two to four weeks, but may take longer depending on your location.

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If Google’ve asked you to verify your identity, it won’t send your PIN until after you’ve successfully completed identity verification.

When do I need to enter my PIN?
You’ll have four months from the date on which your first PIN was generated to enter it in your account. If you haven’t entered it after four months, Google’ll stop showing ads on your pages.

Where can I enter my PIN?
When you receive your PIN, enter it in the “Account information” page in your AdSense account.

What if my PIN doesn’t arrive?
Google understand that your PIN might fail to reach you. That’s why if you don’t receive your PIN, you can request a replacement PIN.

What if my address is wrong?
If there’s an error in your address, or if you’ve moved to a new address, follow these instructions to change the payment address on your account. Then you can request a new PIN.

Can I send you a copy of an official identity document or a household bill?
Depending on your location, you may be able to send us an official document as proof of your address. If you’re eligible, you’ll see a notice on the homepage of your AdSense account with instructions on how to send us your official document.

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Enter your PIN to verify your payment address
When you receive your PIN, follow these instructions to enter your PIN in your AdSense account:

  • Sign in to your AdSense account.
  • On your AdSense homepage, find the PIN verification card and click Verify. (You might need to click View more to reveal the card.)

Alternatively, if you can’t find the PIN verification card, in the left navigation panel, click Account.

  • On your ‘Account information’ page, enter the PIN exactly as it appears in your PIN mailer.
  • Click Submit.

Your payment address is now verified. You’ll be paid out when your account balance reaches the payments threshold, as long as there are no holds on your account and you’re in compliance with the AdSense programme policies.

Problems with PINs
Find out why your PIN might not have arrived yet and how to request a new PIN.

There are several reasons why you might not have received your Personal Identification Number (PIN) yet:

Your account is not on PIN hold.
You’ll only be required to verify your PIN after your account balance has reached the verification threshold. If you can’t see a hold displayed on your AdSense homepage, then it means that your account is not on PIN hold yet.

Your PIN hasn’t been sent yet.
You might have to wait for up to a week after your account balance has reached the verification threshold before your PIN is generated and posted to you.

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You haven’t waited for four weeks after your last PIN was generated.
PINs often take up to four weeks to reach you by post, though it may take longer depending on your location.

If you haven’t received your PIN after four weeks, you’ll need to request a replacement. To find out when you can request a replacement PIN, check the “Account information” page in your AdSense account.

Your payment address is not valid.
Take a moment to review your payment address, and update your address if necessary.

How to request a replacement PIN
If you haven’t received your PIN, or it’s been lost, you can request a replacement PIN. To make sure that it has enough time to reach you, you’ll need to wait four weeks after your last PIN was posted before requesting a replacement.

Before requesting a replacement PIN, make sure that your payment address is correct. Find out how to change your payment address.

To request a replacement PIN:

  • Sign in to your AdSense account.
  • On your AdSense homepage, find the PIN verification card and click Verify. (You might need to click View more to reveal the card.)

Alternatively, if you can’t find the PIN verification card, in the left navigation panel, click Account.

  • On your ‘Account information’ page, click Resend PIN.
    Google’ll post a new PIN to your payment address. If your original PIN arrives first, feel free to use it; the replacement PIN will be a duplicate of the original.

FAQs
Can you send a PIN to my new address?
If there’s an error in your address, or if you’ve moved to a new address, follow these instructions to change the payment address on your account. After your address has been updated, you can request that a duplicate PIN be sent to your updated address.

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Can I use my old PIN after requesting a replacement PIN?
Yes. All replacement PINs issued for your account will be exact duplicates of the original. You can enter any of the PINs that you receive, regardless of which one arrives first.

Can I send you a copy of an official identity document or a household bill?
Depending on your location, you may be able to send us an official document as proof of your address. If you’re eligible, you’ll see a notice on the homepage of your AdSense account with instructions on how to send us your official document.

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