If your weekly earnings consistently meet Google minimum requirement, you’ll be eligible for email support, which you can request via a form in the Help Center. Publishers can see if they qualify for email support and contact one of Google specialists by visiting How can I contact AdSense support?
Google looks at earnings over the past 5 weeks and focus on longer-term earning trends when assigning support level. This helps prevent publishers from moving between support options too frequently.
Note: As of March 2014 Google no longer consider earnings from the YouTube Partner Program when determining support options for AdSense. YouTube partners should refer to the YouTube Help Center for all monetization and partnership questions.
Google Help Center is a large inventory of AdSense-related knowledge and Google encourage you to browse through the topics and search for answers to questions you may have. A great place to start learning about AdSense is Your guide to AdSense.
If you have an issue, check out the Troubleshooting and issue resolution section of Google Help Center, where you’ll find more than a dozen troubleshooters.
If your weekly earnings consistently meet Google minimum requirement, you’ll be eligible for email support, which you can request via a form in the Help Center. Note that publishers earning any YouTube revenue on their AdSense accounts are not eligible for email support via AdSense, and should visit the YouTube Help Center.
Eligible publishers will find a contact form by clicking the “Contact us” button on any page of Google Help Center. Your email will be answered by one of Google support specialists within two business days (sometimes longer during holidays).
Google’s Certified Publishing Partners
Google’s Certified Publishing Partners program is an accreditation for consultants and service providers who have built their own businesses around helping publishers succeed with Google AdSense and Google Ad Manager. These partners have expert knowledge of Google publisher solutions. They are committed to maintaining a healthy ads ecosystem and have the Certified Publisher Partner badge on their site.
Can I contact AdSense via phone?
Note that Google don’t offer phone support for AdSense. If you’d like to get in touch with Google, please use one of the other support options listed on this page and Google will be happy to help.
A very limited number of publishers may qualify for account management. Criteria for account management include, but aren’t limited to: high site quality, high traffic levels, and compliance with Google program policies, though Google is not able to predict or guarantee eligibility based on these criteria alone.
Most of Google managed accounts are within the top 1% of AdSense earners, are among the largest 100 sites in their market, and include large brand names with content that generates highly competitive advertiser demand. Eligible publishers will be contacted by an AdSense representative with more information.
Google regularly host workshops and provide limited-time offers for publishers. You can find out about these opportunities via email, Google Inside AdSense blog.
Some of Google most popular offerings include Learn with Google for Publishers workshops, customized performance optimizations, and webinars. Be sure to update your email preferences, ensure that your contact email address is up-to-date.